Terms & Conditions

1. Overview

These Terms & Conditions (the “Terms”) govern your purchase and use of digital training plans and related services provided by ActiveAI (“ActiveAI,” “we,” “us,” or “our”). By purchasing or accessing any plan, you agree to be bound by these Terms.

2. Definitions

“Plan” means a personalized, AI-assisted training document delivered digitally. “You” means the purchaser and authorized end user.

3. Eligibility

You must be 18+ (or the age of majority in your jurisdiction) to purchase. If purchasing for a minor, you accept responsibility for their use.

4. Survey Accuracy & AI Output

You are responsible for providing accurate survey inputs. Plans are intended for general guidance and are not a substitute for medical care or live coaching.

5. Health & Safety Disclaimer

Consult a qualified health professional before starting any program. Stop activity immediately if you experience pain, dizziness, or distress.

6. No Guarantee of Results

Outcomes vary between individuals. We do not guarantee specific results or performance improvements.

7. Ordering & Pricing

Prices are shown at checkout. Taxes may apply. Prices may change prior to purchase confirmation.

8. Delivery

Plans are delivered by email or secure download link. Most plans are delivered within minutes; in rare cases, delivery may take up to 24 hours.

9. Revisions

Purchases include one personalized plan based on your submitted survey. Revisions or updates are not included unless explicitly stated.

10. Refunds

Because plans are personalized digital goods, they are generally non-refundable once delivered. In the event of a technical error, we will re-deliver the product within 7 days.

11. License & Acceptable Use

You are granted a personal, non-transferable license to use the plan. Redistribution, resale, or public posting is prohibited. You may not use the plan to create competing products or services.

12. Intellectual Property

All content, including text, graphics, and program design, is owned by ActiveAI or its licensors and is protected by copyright and intellectual property laws.

13. Third-Party Services

We may use third-party providers in delivering our services. Their terms of service apply independently. We are not liable for third-party outages or errors.

14. Data & Privacy

We collect and process survey data solely to generate your plan. For more details, please see our Privacy Policy.

15. Prohibited Conduct

You agree not to engage in reverse-engineering, scraping, unauthorized access, malware distribution, harassment, or using the plan to provide services to others without written permission.

16. Disclaimers

The service and plans are provided “as is” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose.

17. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the plan.

18. Indemnification

You agree to indemnify and hold harmless ActiveAI, its affiliates, and staff from any claims, losses, or liabilities arising from misuse or violation of these Terms.

19. Governing Law & Disputes

These Terms are governed by the laws of our place of business. All disputes will be resolved exclusively in the competent courts of that jurisdiction, unless required otherwise by law.

20. Changes to Service or Terms

We may update these Terms or the services at any time. Continued use constitutes acceptance of the revised Terms.

21. Contact

support@active-ai.org
Last updated: November 30, 2025